Amazon the Company-: Amazon is a multinational technology company based in Seattle, Washington. It was founded by Jeff Bezos in 1994 as an online bookstore, but it has since expanded to sell a wide range of products and services including electronics, clothing, groceries, cloud computing, and digital streaming.
Number of Vacancies - There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. International Voice Process Associate (Remote)
1. International Voice Process Associate (Remote)
2. Senior Operations Associate
Salary/Pay and Grade Pay - For International Voice Process Associate (Work From Home) post, the payable salary will be Rs 30,800 and for senior operations associate (Work From Office) post, the payable salary will be Rs 35,000 per month approximately. Further information about salary details is mentioned in the notification.
Responsibilities of International Voice Process Associate -
Responsibilities for Senior Operations Associate
- Demonstrates undertaking of internet, amazon website and competitor websites
- Demonstrates and ability to successfully navigate websites
- Demonstrates a proficient knowledge of email applications
- Demonstrates an ability to learn in various media
- Ability to successfully adapt to changes in the work environment
- Demonstrate interpersonal skills with a diverse customer base
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Demonstrates conflict resolution, negotiation and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating with necessary
- Ability to work overtime as required by business.
- Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met quality quality standards
- Developing and updating reporting focused on key operational performance indicators
- Responsible to manage tactical planning and drive execution of assigned tasks
- Ensure seller/ vendor operational performance delivery inline with targets
- Retrieve and analyze data using Excel, Access, SQL or other data management systems.
Age - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications - The educational qualification details for this post is mentioned below.
- International Voice Process Associate - {12th pass}
- Senior Operations Associate - {a graduate degree in any discipline}.
Knowledge/Skills and Additional Information Required -
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills - ability to clearly understand and state the issues customers present
- Ability to concentrate - follow customers issues without distraction to resolution
- Good composition skills - ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently
- Ability to use a desktop/ Laptop computer system
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Good typing skills
- Ability to approach problems logically and rationally
- Action oriented and self disciplined
- Organized and detail-oriented.
Selection Method - For Amazon (Work From Home/ Office) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ telephonic or field interview. If a candidate is shortlisted according to their desired qualification, he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
How to Apply - All legible and interested candidates have to apply online from the official website or from the given link below.
Last Date for Submitting Application Form - All candidates must apply on or before (10-06-2023). After the last date, no application form will be submitted.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Information -: Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. If someone asks you for money or demands money for your selection in the company, then consider this a scam.
