About Tech mahindra-: Tech Mahindra is a global information technology company headquartered in Pune, India. It is part of the Mahindra Group, a multinational conglomerate based in India. Tech Mahindra provides services and solutions in various sectors, including telecommunications, healthcare, manufacturing, banking and financial services, and more. Here are some key points about Tech Mahindra:
1. Services: Tech Mahindra offers a wide range of services, including IT consulting, application development and management, infrastructure services, engineering services, business process outsourcing (BPO), and digital transformation.
2. Global Presence: Tech Mahindra operates in over 90 countries and has delivery centers and offices across the world, including India, the United States, Europe, the Middle East, Africa, and Asia Pacific.
3. Telecommunications Focus: Tech Mahindra has a strong focus on the telecommunications industry. It provides services to leading telecom operators, equipment manufacturers, and software vendors globally. It helps clients with network design, implementation, and maintenance, as well as digital transformation initiatives.
4. Acquisitions: Tech Mahindra has grown through strategic acquisitions. Notable acquisitions include Satyam Computer Services (in 2009, after a major financial scandal), Mahindra Engineering Services (MES), Bio Agency, Target Group, and many more. These acquisitions have helped Tech Mahindra expand its service offerings and geographic reach.
5. Digital Services and Solutions: Tech Mahindra has been actively involved in digital transformation initiatives, offering services such as artificial intelligence, machine learning, data analytics, cloud computing, cybersecurity, Internet of Things (IoT), and blockchain solutions.
6. Employee Strength: Tech Mahindra has a large workforce comprising professionals from diverse backgrounds and nationalities. As of 2021, it had over 137,000 employees globally.
7. Corporate Social Responsibility (CSR): Tech Mahindra is committed to corporate social responsibility and sustainability. The company actively engages in various CSR initiatives, focusing on education, healthcare, environmental sustainability, and community development.
It's important to note that the information provided here is based on the knowledge available up until September 2021, and there may have been updates or changes in Tech Mahindra's operations since then. For the most accurate and up-to-date information, I recommend visiting the official Tech Mahindra website.
Tech mahindra Recruitment 2023
Company Name-: Tech Mahindra
Post Name-: Customer Service Executive
Salary-Structure-: 3.6 LPA
Experience-: Fresher And Experience Both Are Eligible
Job-Location-: Work From Home
----Roles And Responsbilities-----
- Should have Excellent communication skills in English
- candidate should be flexible for rotational shifts / night shifts
- 6 days working and 1 week off
- Must have Laptop / Desktop with wifi / broadband
- Fresher and Experience both can apply
- Customer orientation
- 6 Months contract role
- 9 hour of the day , 8 hours work and 1 hour break
- Full Salary during Traning
- Inbound Process
- Immediate Joiners
----Eligibility Criteria----
- Any Graduate can apply for this role
----Preferred Skill----
- Team Player And Quick learner
- Good Communication In English "Verbal And Non Verbal"
- Multi-Tasking
- Should Be Team Player
----How To Apply----
Kindly Share Your Resume:- ar00824296@techmahindra.com
---Gmail Structure---
Dear [HR Manager's Name],
I am writing to express my keen interest in the Customer Service Executive position at [Company Name]. With a strong background in customer service and a passion for delivering exceptional experiences, I am confident in my ability to contribute to the company's continued success.
I have completed my [relevant educational qualifications], which have provided me with a solid foundation in customer service principles and practices. In my previous roles at [Company/Organization Name], I have consistently demonstrated outstanding communication skills, problem-solving abilities, and a strong commitment to customer satisfaction.
Here are some highlights of my qualifications and experience:
1. Excellent communication skills: I possess exceptional verbal and written communication skills, allowing me to effectively engage with customers and address their inquiries, concerns, and complaints in a professional and empathetic manner.
2. Strong problem-solving abilities: I have a proven track record of resolving customer issues efficiently and effectively. I am skilled at analyzing situations, identifying root causes, and implementing appropriate solutions to ensure customer satisfaction.
3. Adaptability and flexibility: I thrive in fast-paced and dynamic environments, and I am adept at handling challenging situations with poise and professionalism. I can quickly adapt to changing priorities and customer needs, ensuring a seamless and positive experience.
4. Customer-centric approach: I genuinely enjoy interacting with customers and am committed to providing them with exceptional service. I prioritize building rapport, actively listening to their needs, and tailoring solutions to meet their expectations.
5. Team player: I work well in collaborative environments and have experience collaborating with cross-functional teams to resolve customer issues and streamline processes. I am confident in my ability to contribute to a positive and productive team dynamic.
I am excited about the opportunity to join the talented team at [Company Name] and contribute to its ongoing commitment to excellence in customer service. I am confident that my skills, experience, and dedication make me an ideal candidate for this role.
Please find attached my resume, which provides further details of my qualifications and achievements. I would welcome the opportunity to discuss how my skills align with the requirements of the Customer Service Executive position and to learn more about [Company Name]'s goals and culture.
Thank you for considering my application. I look forward to the possibility of contributing to the success of [Company Name] and providing exceptional service to its valued customers.
Sincerely,
[Your Name]
[Your Contact Information]
